SLG Press

Convent of the Incarnation Fairacres Parker Street Oxford OX4 1TB +44 (0)1865 241874 Fax +44 (0)1865 241889

   

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Trade Orders

Terms and Conditions of Sale

All purchases from our website are in accordance with our current Terms and Conditions of Sale. You will be asked to agree to them expressly before you place an order for products from our website.

Trade discount

For trade orders, and for quantity orders for resale, a discount of 35% is given on orders over £ 20.00.

Ordering

Trade customers should submit orders online using the Trade Orders Form.

Alternatively, download and email, fax or post the Printable Order Form. (We are unable to accept debit/credit cards for this option.)

Prospective trade customers wishing to set up a Trade Credit Account with us should submit a Trade Application Form.

Trade customers may also place an order for product(s) and for subscription(s) to the Fairacres Chronicle as described on the Customers and Ordering page, but using our Online Shop method will not enable you to take advantage of any trade discount which may be available on the purchase of products.

Existing Trade Customers

If you use the Trade Orders Form, please have your Account Reference ready when submitting your order. For payment by:

Prospective Trade Customers

For payment by:

Stock levels

Stock levels for website sales are based on our estimates, and actual stocks may change at any time as sales are made. When 10 or fewer copies of a book are in stock, this will be indicated next to the details of the book concerned. You are therefore advised to check the details of the book for availability, particularly when ordering in quantity.

If we are not able to accept your order, or any part of it, due to insufficient stocks, we shall communicate this as we process your order.

If you wish to check stock availability, contact us.

Carriage and Delivery

See also the Carriage and Delivery page for shipping charges and information about delivery.

Processing your order

Before you place your order using the Trade Orders Form, you will have the opportunity of identifying whether you have made any input errors by scrutinising the input pages and by clicking on the 'back' button of your browser where necessary. You may then correct any errors before placing your order by editing your order as you wish, or alternatively, by clicking the 'Clear Order Form' button and beginning again. When you place your order by clicking the 'Submit Order' button, your request will be sent to SLG Press for processing, and a copy will also be emailed to you automatically.

When you download, complete and email, fax or post to us the Printable Order Form, we shall acknowledge your order as soon as possible after receipt.

It is our aim to respond to all orders and enquiries within 2 working days of receipt, but please allow up to 7 working days.

After receiving your order, we shall verify whether you have a Trade Account with us and whether or not we are able to accept your order. Prior to acceptance of your order, we may need to communicate with you about your Trade Account, or about issues related to stock availability, to your eligibility for a trade discount or to carriage charges.

When you place your order using the Trade Orders Form, if we are able to accept your order, or part of it, then:

When you place your order using the Printable Order Form, if we are able to meet your order, or part of it, we shall despatch the products to you with our invoice. Despatch of the products is the point at which we accept your order and a binding contract is made with you. Where possible, we shall also notify you by email of our acceptance of your order and that the products are being despatched.

Should we for any reason be able to supply none of the products ordered, we shall notify you, and in that case no contract comes into existence.

Payment

We invoice and accept payment in sterling. We also accept cheque and cash payments in Euros and in US dollars.

Distributors

If you wish to be considered as a distributor for our publications, please contact us. We operate on non-exclusive terms.

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